Terms

These Terms explain how PlanBet works, what you agree to by using our site, and what you can expect from us. They cover account rules, responsible gambling tools, privacy practices, and your rights. Read them carefully.

Responsible Gambling

Gambling should be a form of entertainment, not a way to earn money. If it stops being fun, it may be time to take action. PlanBet offers several tools to help you stay in control:

- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. - Loss limits: Restrict how much you can lose over a chosen period. - Session time limits: Decide how long you can play in one sitting. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days, or 30 days. - Self-exclusion: Temporarily or permanently close your account.

You can set or adjust these tools in your account settings. New limits apply right away. If you want to raise a limit, the change takes effect after a 24-hour waiting period. This delay gives you time to reconsider.

Signs of problem gambling include chasing losses, lying about how much you’ve spent, or feeling restless when trying to cut down. None of these mean you’ve failed. They’re signals that support might help.

Free, confidential help is available through independent organisations such as GamCare and the National Gambling Helpline. You can also register with GAMSTOP if you wish to block access to online gambling sites across multiple operators.

PlanBet is for adults only. You must be at least 18 years old to open an account. We verify age during registration. If you share a device with minors, consider installing blocking software like Net Nanny or Gamban to prevent underage access.

Account and Gameplay Rules

Only one account per person is allowed. You must provide accurate personal details during registration. PlanBet requires identity and address verification. Known as KYC (Know Your Customer)—before processing your first withdrawal. This helps prevent fraud, money laundering, and underage gambling.

Deposits are usually instant. Withdrawals may take 1-5 business days depending on your payment method. All bonus offers come with terms: wagering requirements, eligible games, expiry dates, and maximum cashout limits. Using multiple accounts to claim bonuses or exploiting game flaws counts as bonus abuse and will void any winnings.

Accounts inactive for 24 months may be closed. Any remaining balance will be returned after deducting a small administrative fee, as permitted by regulation.

Fair play is required. Collusion, use of bots, or attempting chargebacks without valid reason breaches these terms and may lead to account suspension.

If you have a complaint, contact PlanBet’s support team first. If unresolved, you may escalate the issue to the relevant regulatory authority.

We may update these Terms occasionally. Significant changes will be posted on the site, and you’ll receive notice via email if you’ve opted in.

Privacy and Data Use

PlanBet collects several types of data:

- Identity and contact details (name, email, phone number) to manage your account. - Payment information (card or e-wallet details) to process transactions securely. - Technical and usage data (IP address, device type, pages visited) to improve site performance and security.

We process this data to run the service, meet legal obligations, prevent fraud, and, where you’ve agreed, send promotional messages. Your data is never sold.

We share information only with trusted partners: payment processors, identity verification services, and regulators. As required by law. All transfers follow strict confidentiality agreements.

Records are kept for up to five years after account closure, as mandated by anti-money laundering rules.

You have rights under data protection laws: to see what data we hold, correct errors, request deletion (where applicable), move your data elsewhere, or object to certain uses. To exercise these rights, contact our data protection team through the support channel.

Our site uses cookies: - Essential cookies keep you logged in and secure. - Analytics cookies help us understand site traffic. - Marketing cookies show you personalised offers (only with consent).

You can manage cookie preferences in your browser or via the cookie banner on first visit.

All data sent between your device and our servers is protected by encryption. Access to your information is restricted to staff who need it for their role.

General Provisions

PlanBet operates under a valid gaming licence. The operator complies with all applicable laws concerning anti-money laundering, consumer protection, and fair gaming.

These Terms form the full agreement between you and PlanBet regarding your use of the site. If any part is found unenforceable, the rest remains valid.

By using PlanBet, you confirm you understand and accept these Terms.